> For the complete documentation index, see [llms.txt](https://skills-wiki.niemes-consulting.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://skills-wiki.niemes-consulting.com/callcenter.md).

# Callcenter

- [Genesys](https://skills-wiki.niemes-consulting.com/callcenter/genesys.md): keyword: callcenter, call center
- [general](https://skills-wiki.niemes-consulting.com/callcenter/genesys/general.md)
- [eg. Delete an ACD skill](https://skills-wiki.niemes-consulting.com/callcenter/genesys/eg.-delete-an-acd-skill.md): from Genesys Cloud Resource Center